The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes his skills to diagnose and resolve the different sources of automotive problems swiftly and
accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
The Sales Representative is responsible for providing an exceptional customer purchasing experience. The Sales Representative will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. Utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.
The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. This individual finds and communicates additional repair and service needs to customer based on vehicle inspection. Serves as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.Quick Apply!
LITHIA HIRING REQUIREMENTS
NOTE: This job description applies only to the specific employing entity and location of an individual’s employment. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).
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